Welcome to Arteliers.co.uk

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Image and Brand Copyright

Images on this site are subject to copyright. Where the author is known, a copyright will appear. If an image has been used, is yours, and has not been credited to you, please contact us in the first instance and we will be more than happy to credit you for your work.

Use of any images contained on this site is strictly prohibited without prior permission from Arteliers.

Unauthorised use of ‘Arteliers’ the brand or its visual identity without prior permission is prohibited.

Privacy Policy

Arteliers is committed to maintaining the trust and confidence of visitors to this website. Arteliers is a trading style of Bungalow Industries – a design & marketing agency registered as Data Controllers and Processors with the Information Commissioner’s Office for their clients’ peace of mind.

By using the Web Site you consent to the following terms and conditions and to the processing of information as described below, in accordance with the General Data Protection Regulations of May 2018.

This Policy sets out why we collect personal information about individuals and how we use that information. It explains the legal basis for this and the rights you have over the way your information is used. If you have any questions about this Policy or concerning your personal information, please contact hello@arteliers.co.uk

The type of information we collect, and how it is collected

Information is collected directly by our website when you submit an enquiry. This includes your name, your email address, your telephone number and further details as provided by you. It may also include your artwork files which will be held securely on disk at our studio for the duration of our relationship to facilitate reprints, and their copyright will remain yours.

Information is also stored by our website when you visit – please refer to the section on Cookies.

You may also provide your information to us via other channels including Twitter and Facebook via messaging or posts; such channels have their own Privacy Policies which you should check prior to providing your details.

How we use your information

We will use your personal information in ways reflecting the legal basis applying to the processing of your data. These may include:

• responding to your direct enquiries;
• maintaining our records to ensure your details, including contact preferences, are up to date;
• to analyse the performance and operation of our website to inform its improvement and usefulness.

Our legal basis for processing your information

The use of your information for the purposes described above is lawful because one or more of the following applies:

• Consent: Where you have provided information to us for the purposes of requesting we provide information or carry out a service for you, we will proceed on the basis that your consent for us to do so is given by your provision of that information.
• Contract: the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Where it is necessary to contact you to comply with the law.
• Legitimate Interest: where we may use your data in ways you would reasonably expect and which have a minimal privacy impact, or where there is a compelling justification for the processing. For example, using your information to contact you directly regarding events or services related to previous commissions or contracts.

How we safeguard your information

We understand the importance of security of your personal information and take appropriate steps to safeguard it.

Submissions via our website’s contact forms are held securely by our website and sent by email to us for our attention.

No data transmission over the internet can however be guaranteed to be 100% secure, so while we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.

Who has access to your information?

• Arteliers has access to your information for the purposes of responding to enquiries.
• Analytics and search engine providers that help us to improve our Website and its use.

Other than this, we will not share your information with other organisations without your consent.

Keeping your information up to date

Should your contact details change, please inform us at hello@arteliers.co.uk

The use of Cookies on our website

“Cookies” are small pieces of information sent by a Web server to a Web browser, which enable the server to collect information from the browser. They are tiny files stored on your hard drive to allow our Website to recognise you when you visit and to improve your experience.

How We Use Cookies

Cookies provide anonymised tracking data to third party applications like Google Analytics, a tool for us to be able to track our site’s performance and visitor demographics – we only use this information for statistical analysis purposes. Other cookies include but aren’t limited to those provided by social media buttons to track sharing activity.

As a rule, cookies will make your browsing experience better. They help us provide you with a better website by enabling us to monitor which parts of our website you find useful and which you do not. A cookie in no way provides access to your computer or any information about you, other than the data you choose to share with us.

You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser though this may prevent you from taking full advantage of the website. Please consult the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Links

Our website may from time to time contain links to other websites of interest, for example social media feeds. These will direct your browser to third-party websites over which we have no control. When linking to another website, you should read the privacy policy stated on that Website. This policy does not cover the use of your personal data on any third-party Websites.

How long we keep your information for

We will hold your personal information for as long as it is necessary to fulfil the purposes it was collected for.

Where we rely on your consent to contact you for direct marketing purposes, we will treat your consent as lasting for as long as it is reasonable to do so.

Marketing and your Subscription

We may use your personal information to tell you about relevant news, events, services or products, but we can only do this if we have your consent or a legitimate interest to do so.

You can ask us to stop sending marketing communications at any time by emailing hello@arteliers.co.uk. You can also inform us of changes to your contact details via this email too. Alternatively, you can unsubscribe from marketing messages yourself by clicking the link at the bottom of all marketing emails.

Your rights

You have the right to request access to the personal information we hold about you, and details of the processing activities that we carry out with your personal information through making a Subject Access Request. Such requests have to be made in writing by the person in question.

You also have the following rights:

• the right to request rectification of information that is inaccurate or out of date;
• the right to erasure of your information (known as the “right to be forgotten”);
• the right to restrict the way in which we are dealing with and using your information;
• the right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the “right to portability”); and
• the right to withdraw consent at any time, where we are relying on consent to process your personal information.

All of these rights are subject to certain safeguards and limits or exemptions under the data protection laws. To exercise any of these rights, you should contact us at hello@arteliers.co.uk

If you are not happy with the way in which we have processed or dealt with your information, you can complain to the Information Commissioner’s Office. Further details about how to complain can be found here: https://ico.org.uk/concerns/

Changes to this Privacy Policy

This Policy may be changed from time to time. If we make any significant changes we will advertise this on our Website or contact you directly with the information.

Do please check this Policy each time you consider giving your personal information to us.

25th May 2018

 

Use of this Site is subject to our Terms and Conditions as detailed above.